Returns and refunds
We hope you love your order, but if, for any reason, you are not happy with your purchases you can return them to us for a refund or exchange providing they are unused and in a re-saleable condition.
Please email us at firstname.lastname@example.org stating the reason for return and if you’d like an exchange. Items must be returned within 14 days of receiving the order.
Returned items must be in the same condition you received them in and in the original packaging. Sale items cannot be returned and refunded. We cannot accept returns for earrings due to hygiene reasons.
You will be responsible for covering your own shipping costs for returning your item. Shipping costs are non-refundable; if you receive a refund, the cost of initial shipping will be deducted from your refund.
If you are returning breakable items, please ensure they are packed with very protective packaging, as we cannot be responsible for items that break on their way back to us.